“In this briefing, ARTICLE 19 builds on [its previous] work and examines how three dominant social media companies – Facebook, Twitter and Youtube – have responded to calls to address various forms of gender-based harassment and abuse in their community guidelines and practices. However, ARTICLE 19 is very mindful of the wider context of the problem of online gender-based harassment and abuse and the role of other players in the wider Internet ecosystem, such as private messaging services. The briefing first examines what are the responsibilities of the major/ dominant social media companies under human rights standards and how they implement their responsibilities in their community guidelines and practices. The briefing highlights the positive and negative aspects of these tools and approaches, and provides recommendations for improvement.”
ARTICLE 19. “Online Harassment and Abuse against Women Journalists and Major Social Media Platforms”. 2020. https://www.article19.org/wp-content/uploads/2020/10/Gender-Paper-Brief-2.pdf.